Shipping policy

Here is the completely rewritten shipping policy, tailored to match the formatting, specific brand details, and professional tone required for Snakoo.

Shipping & Delivery Policy

At Snakoo, we prioritize providing our customers with a seamless, fresh, and timely delivery experience. Below are the specific details of our shipping policy for both domestic and international orders.

Order Processing Time

  • All orders placed on our website are processed within 24 to 48 hours of receipt.

  • Processing occurs Monday through Friday, excluding weekends and public holidays.

Domestic Shipping (Within India)

Delivery Timelines

  • Estimated Delivery Time: Typically between 3 to 4 days from the date of order confirmation. Actual delivery times may vary depending on your destination address and local courier routes.

  • Maximum Delivery Time: In rare instances free of direct disputes, the absolute maximum delivery time is 10 days from the date of order confirmation. External factors like extreme weather conditions or unexpected regional logistical challenges may occasionally cause delays beyond our control.

Shipping & Tracking

  • Our Providers: We collaborate exclusively with reliable, leading courier networks to ensure efficient delivery across India.

  • Order Tracking: As soon as your package is dispatched, you will receive a confirmation email containing a unique tracking number. You can use this number to monitor your shipment directly via the courier company’s portal.

International Shipping

Delivery Timelines

  • Estimated Delivery Time: Between 7 to 15 business days, heavily dependent on the destination country and standard customs processing speeds.

  • Maximum Delivery Time: In the event of unforeseen transit or customs bottlenecks, the maximum delivery window is 30 business days from your order confirmation date.

Customs, Duties & Logistics

  • Duties and Taxes: International shipments may be subject to import customs duties, tariffs, and local taxes according to the regulations of the destination country.

  • Customer Responsibility: The recipient is solely responsible for settling any additional charges incurred during local customs clearance.

  • Our Providers: We partner with reputable international courier networks to guarantee secure, cross-border handling of your orders.

  • Order Tracking: Upon dispatch, an email confirmation with global tracking details will be sent to help you monitor your package's journey.

Contact & Support

We are fully committed to ensuring secure, timely deliveries and a premium shopping experience. If you have any questions, delivery concerns, or need assistance tracking a package, please reach out to our team:

Snakoo Ventures LLP 📍 Jaipur, Rajasthan, India 📞 +91-8955035857 ✉️ contact@snakoo.in